Privacy Policy Overview

This privacy policy outlines how we handle personal data collected through our services.

Policy guidance

This overview highlights the main areas addressed in this notice and where to find related assistance.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel

Purposes of Data Processing

We use personal data to provide services, improve user experience, and communicate with users.

Personal data is processed for specific, legitimate purposes as outlined in this policy.

Data Sharing with Third Parties

We may share personal data with service providers who assist us in our operations.

Data shared with third parties is done under strict confidentiality agreements.

Legal Disclosures

Disclosure may occur in response to lawful requests from authorities or as required by law.

We may disclose personal data to comply with legal obligations or protect our rights.

These rights include access, rectification, and deletion of personal data under certain conditions.

Users have specific rights regarding their personal data, subject to applicable laws.

Users may submit requests to exercise their rights concerning their personal data.

Requests regarding user rights will be addressed in a timely manner, following legal requirements.

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.

Data retention periods are based on necessity and legal requirements, with regular reviews.

Updates to this policy will be communicated via our website or direct notifications.

We will notify users of significant changes to this policy through appropriate communication channels.
01

Data Collection Practices

We collect personal data such as names, contact information, and usage data to provide and improve our services.

The categories of data collected depend on user interactions with our services.
02

Sources of Data Collection

We may collect data through forms, account registrations, and automated tracking technologies.

Data is obtained directly from users and through automated processes during service usage.
03

Types of Cookies Used

Essential cookies are necessary for the website to function, while performance cookies help us understand user behavior.

Cookies may be categorized as essential, performance, or functionality cookies.
04

Cookie Management

Cookies are used to enhance user experience and analyze site usage.

Users can manage cookie preferences through their browser settings at any time.
Privacy Office

Contact Information

Contact Email
Contact Number
+44 24 1704 4128
Postal Address
100 Hagley Road, Birmingham, B16 8LT
General Inquiries